We use rattan (Tou, the stem of an elastic palm plant) for insulating the handle of kettles, teapots, and other vessels used to hold hot drinks and food. They are wrapped in a variety of  ways from simplewinding to more beautiful complicated knitted designs.

 

The photo shows a pewter Tanpo (a type of Chirori, Sake pitcher).
It is originally a kitchen utensil inserted into an open hole in Douko to warm sake.
(Douko, a traditional copper square box pot that is filled with water and kept by the fire side.)
This is from a customer and is approximately 20 years old since purchase.

New rattan is repeatedly dried and moistened with use, and gradually hardens and tightens over the years. Under normal use, it can last for more than 10 years, but it will degrade and break at some point. We offer rewinding with new rattan.

 

Regarding Repair of Metalcraft

We offer repair and maintenance services for metal crafts regardless of whether they are made in the East or West. The care and repair of damaged metal crafts is just as important to us as the manufacture of our products. Repairs are difficult to determine without seeing the item in person. Therefore, please bring or send the repaired item to us for consultation. Please refer to “Regarding Repair of Metalcraft”, for more detail.

*Regarding the repair of other companies’ products:
We believe that metal products have a longer lifespan than other materials, and therefore, manufacturers are responsible for the repair of their products. Also, manufacturers are more familiar with the materials and techniques used, so their labor costs are often lower than ours. If the manufacturer or distributor is still in existence, please contact them first for repair.